Legal
Privacy Policy for garoxtv
At a glance
How does garoxtv manage your information? We only collect the data necessary to respond to your inquiries, provide your subscription, and offer technical assistance: this includes your name, contact details, order history, and essential system data. We never sell your personal information, and our website does not use tracking or advertising scripts. You can explore our best iptv plans with total privacy.
- We process data you explicitly share (via forms or WhatsApp) and limited technical data needed for service delivery.
- Legal basis under GDPR: contract performance, legal obligations, and legitimate business interests.
- You may request access, correction, or deletion of your data at any time via WhatsApp.
- The only third-party service integrated into this site is WhatsApp, which you choose to interact with. All fonts are hosted locally.
Updated
Effective as of and last updated: October 23, 2026
This privacy policy details how garoxtv („we,“ „us“), the provider of this premium garoxtv service, collects, utilizes, shares, and protects personal information when you access our website, reach out to us, request a free trial, or purchase a subscription. It further outlines your rights under the EU General Data Protection Regulation (GDPR). We act as the data controller for the processing activities described here.
Information garoxtv Collects
Information You Provide to garoxtv
- Contact form: your name, optional WhatsApp or phone number, subject, and message. When you click send, the form does not transmit to our server: it triggers WhatsApp, and we only receive these details if you proceed to send the message.
- Reseller form: your name, WhatsApp or phone number, existing reseller status, and optional message, transmitted via the same WhatsApp process.
- WhatsApp chats: your phone number, message history, and any files you choose to share, such as device info, preferred package, or error screenshots.
- Orders and trials: package selection, subscription duration, number of connections, and the data required to initialize or renew your account.
Information garoxtv Generates to Deliver the Service
- Account credentials: usernames, passwords, and server details we issue to you, plus your package status, expiration dates, and connection limits.
- Usage and technical data: IP addresses, connection timestamps, concurrent stream counts, and basic device or IPTV smarters pro app identifiers. These are used to deliver stable streams, enforce connection limits, prevent unauthorized access, and troubleshoot issues. We do not track your viewing habits for advertising purposes.
- Support history: records of past interactions so we can assist you more efficiently in the future.
Data Collected Automatically on the garoxtv Site
Like most websites, our servers automatically receive standard technical data when you visit, such as your IP address, browser type, requested URL, referral source, and timestamp. These server logs are used strictly for security, troubleshooting, and operational stability, and are kept for a limited period. Our site does not deploy analytic tools, advertising pixels, or tracking cookies.
Payment Details at garoxtv
When you pay for an IPTV service subscription, financial details such as card numbers are handled exclusively by the payment provider used for your checkout, in accordance with their specific privacy policy. We receive a payment confirmation along with limited information like the amount and date, but we never store full card numbers on our servers.
Why garoxtv Processes Data and the Legal Basis
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Responding to inquiries via forms or WhatsApp | Legitimate interest / pre-contractual steps |
| Setting up trials and subscriptions, service delivery | Contractual fulfillment |
| Technical support and troubleshooting | Contractual fulfillment |
| Reviewing and managing reseller accounts | Pre-contractual steps / contract |
| Enforcing terms, preventing fraud and abuse | Legitimate interest |
| Refunds according to the 7-day guarantee | Contractual fulfillment |
| Accounting and taxation | Legal obligation |
| Responding to valid legal requests and copyright claims | Legal obligation / legitimate interest |
We may send essential service notifications, such as subscription expiration reminders, but no marketing materials unless you specifically opt-in. You are free to unsubscribe at any time.
Cookies and Tracking Technologies at garoxtv
Our website does not utilize advertising or tracking cookies, and all site fonts are served from our own infrastructure. Consequently, we do not require a cookie banner. The only third-party service involves an interaction you initiate yourself:
| Service | Usage Context | Data Shared |
|---|---|---|
| WhatsApp (Meta) | Order and support buttons, along with both web forms, which trigger a WhatsApp chat | The messages you choose to send, governed by WhatsApp’s privacy policy |
For further details, refer to the WhatsApp Privacy Policy for the EEA.
How garoxtv Shares Information
We never sell your personal information. We only share it in the following strictly limited circumstances:
- Service providers who assist us in operating our infrastructure, such as hosting providers, streaming servers, and payment processors; they are bound to use data only according to our strict instructions.
- Communication platforms you choose to interact with, specifically WhatsApp.
- Resellers: if you purchased your subscription through a third-party reseller, they manage your account and have access to the data necessary for that role.
- Legal requirements: when mandated by law, court order, or government authority, or when necessary to defend our legal rights, our users, or the general public.
Data Transfers Outside the EU/EEA by garoxtv
Certain service providers, such as WhatsApp, may process data outside the EU/EEA. Such transfers are conducted based on adequacy decisions (e.g., the EU-US Data Privacy Framework) or the European Commission’s standard contractual clauses to ensure high data protection standards.
Data Retention Period at garoxtv
| Data Type | Retention Period |
|---|---|
| WhatsApp chats (including form submissions) | Up to 24 months after last contact, then deleted |
| Account and subscription details | As long as the account is active and up to 24 months after termination |
| Payment and refund information | As required by accounting laws (typically 7 years) |
| Streaming connection logs | Up to 90 days, unless required to investigate abuse |
| Website server logs | Up to 90 days |
When data is no longer necessary, we securely delete or anonymize it. You may request earlier deletion, subject to legal requirements.
Your rights with garoxtv under GDPR
- Access to the personal data we hold about you (data registry extract).
- Correction of inaccurate information.
- Deletion, excluding data we are legally obligated to retain.
- Restriction of processing and objection to processing based on legitimate interests.
- Data portability for information you provided to us under our agreement.
Send your request via WhatsApp (+44 7395 985474) starting your message with „Privacy Request“. We verify your identity by comparing provided details against our records, such as your registered phone number, and will respond within a month. If unsatisfied with our data handling, you have the right to complain to the Swedish Authority for Privacy Protection (IMY).
How garoxtv protects your data
We implement reasonable administrative, technical, and physical safeguards, including HTTPS encryption for our website, restricted access to client data, and routine software updates. No transmission or storage method is perfectly secure, so absolute protection cannot be guaranteed. Keep your login credentials private and never share them.
Children and garoxtv
Our website and services are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with information, contact us at WhatsApp (+44 7395 985474) and we will delete it. Parents may use parental controls within their IPTV players to restrict content on children’s devices.
Third-party links from garoxtv
Our site links to external platforms and apps, such as app stores, players like IPTV Smarters Pro and IBO Player, and WhatsApp. Their personal data handling is governed by their own policies, not ours. We have no affiliation with these third-party apps or their developers.
Changes to the garoxtv privacy policy
We may update this policy as our practices or legal requirements evolve. The date at the top indicates the latest revision. For significant changes, we will highlight them here and inform active clients when appropriate.
Contact garoxtv about privacy
For questions or requests regarding personal data, write to us on WhatsApp (+44 7395 985474) starting with „Privacy Request“, or use our contact page. Copyright inquiries are handled according to our copyright policy, and further information is available on our About Us page.
This policy outlines our handling of personal data and does not constitute legal advice.